How to Book a Time-Critical Delivery Without the Stress

When something needs to be delivered fast—and with zero room for error—time is already working against you. Whether it’s a medical device, legal paperwork, or luxury merchandise, the last thing you want is to waste time figuring out how to get it there.

At Rapid Rail Express, we’ve simplified the booking process so that even high-pressure deliveries feel under control. Here’s a step-by-step guide to help you submit a delivery request the right way—and avoid common mistakes that cause delays.

Step 1: Know Your Service Type

Not all urgent deliveries are the same. That’s why we offer different levels of service:

• Exclusive Delivery (ASAP): Highest priority. One driver, no stops.
• Rush Delivery (2–4 hours): Same-day urgency, fewer constraints.
• Standard Delivery (End of Day): Perfect for reliable, scheduled delivery.
• Airport Tendering (NFO): Critical handoffs for time-sensitive air cargo.

"Choosing the right service is the first step to making sure your shipment gets the priority it deserves."

Step 2: Gather the Right Info Before Booking

Save time (and back-and-forth emails) by having the following details ready when submitting your request:

✅ Pickup & dropoff contact info
✅ Addresses with suite or unit numbers
✅ Type of shipment & declared value
✅ Weight and number of items
✅ Special instructions (e.g., gate codes, signatures, elevator access)
✅ Reference number or Airway Bill if applicable

Updated Step 3: Submit Through the “Get Started” Form

Everything begins with our simple Get Started form—whether you're a brand new client or someone we’ve worked with before.

• New Clients: You’ll be prompted to complete a short Client Service Agreement after submitting the form. Once that’s signed, you’ll receive immediate access to our Delivery Booking Calendar.
• Returning Clients: Fill out the same form, and you’ll get instant access to book your next delivery—no extra steps.

"We make sure critical deliveries are easy to book—but only after we’ve ensured you’re fully set up for fast, secure service."

Step 4: Wait for Your Quote & Confirm

After your request is received, we send you a quote via SMS and email—usually within 5 minutes.

Once you approve, we dispatch the driver immediately. No waiting. No wondering. Just go.

Step 5: Get Real-Time Updates & Proof of Delivery

You’ll receive proactive updates when your shipment is picked up and delivered.
Need documentation? We provide photo confirmation or signatures depending on your preferences.

Final Thoughts: Simplicity Meets Speed

At Rapid Rail Express, we believe critical deliveries shouldn’t come with complicated processes. Whether it’s your first time or your fiftieth, our booking flow is designed to be fast, clear, and stress-free—just like our deliveries.

Ready to make your first—or next—delivery request? Fill out the Get Started form and we’ll handle the rest, step-by-step.